Critical Time Intervention

E-mail Print PDF

Critical Time Intervention (CTI) is a well-researched and cost-effective Evidence-Based Practice (EBP) proven to assist vulnerable populations, including people with mental illness, in making successful transitions. 

CTI is provided at a “critical time” (e.g.  transition from institutional to community care, from shelter to housing, or from a correctional setting back to the community).   The practice focuses on developing and strengthening each client’s long-term ties with formal and informal community supports.  Services are time-limited (generally lasting 9 months) and divided into 3 specific phases.  The practice helps staff to use limited resources effectively by establishing priorities that focus directly on making a successful transition.

For more information about this model including research on its effectiveness, please visit

Since 2007, CUCS has served as the national in-person trainer and follow-up consultation provider for Critical Time Intervention (CTI).  To date, CUCS has helped more than 4 dozen programs throughout the United States to successfully implement this model, including the following types of programs:

  • Emergency Shelters
  • Permanent Supportive Housing Programs
  • Housing Placement Programs
  • Veterans Administration Supportive Housing (VASH) Programs
  • Supportive Services for Veterans Families (SSVF) Programs
  • Case Management Programs for People Transitioning from the Correctional System
  • Case Management Programs for People Transitioning from Psychiatric Hospitalizations
  • Programs for High-End Users of Emergency or Other Services

CUCS is able to design a customized array of training and follow-up support to help ensure the effective implementation of this practice.

CUCS’ standard consultation package for CTI includes:

  • A Key Informant Interview to explore how the model can work best in your unique setting
  • Customization of the training (power points, case studies, forms and other handouts) to ensure that it meets your needs
  • Two-days of on-site training to ensure your staff learn all core concepts and understand how the model will fit within your new or existing program
  • Eight one-hour follow-up consultation calls to:
    • Imbed the concepts learned at the training into your day-to-day practice
    • Help you to resolve any implementation issues that may arise

CUCS can adapt this standard package to meet your needs and can include an informal or formal Fidelity Assessment upon request.

For more information on how CUCS Institute can provide CTI consultation services, or to request detailed information on our Training & Consulting packages, contact us at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

"CUCS rebuilds the lives of homeless and disadvantaged individuals and families."

Get in Touch

198 E. 121st Street
New York, NY 10035
Phone: (212) 801-3300
Fax: (212) 635-2191

Contact Us

Email Signup

Sign up for our regular email updates